Stratasys Platinum Distribution Partner
Advanced 3D Printers from the UK leading experts

Support

Tri-Tech 3D is dedicated to providing the very best level of customer care and product support within the industry.

From our new offices based in Stoke-on-Trent, we will handle your support enquiry both quickly and efficiently, logging your call, and keeping you informed of progress every step of the way.

Utilising our own fully trained, in-house service engineers, Tri-Tech 3D has the expertise and technical ability to ensure your 3D printer is kept in tip-top condition to provide you and your organisation with many years of trouble-free service

Installation and Training

Tri-Tech 3D offer a complete turnkey 3D printing solution, including installation and training for the complete range of Stratasys 3D printers.

Our technical support engineers are trained to the highest levels and will assist in the positioning and calibration of your new 3D printer. To ensure you get the full benefit from your investment, our technicians provide full instruction on hardware and software features, printer operation and system capabilities, including routine maintenance and good house keeping. On completion of the training, each participant will receive their own certificate and will be fully conversant with operating the system

Service Contracts

As an approved Stratasys distribution partner we can offer a broad range of preventative maintenance and annual service contracts for your 3D printing system. Taking out an annual service contract with Tri-Tech 3D offers a number of benefits that include:

  • Choice of 3 levels of cover to choose from 
  • Budgeted maintenance and service costs
  • System optimised for best performance and efficiency
  • Priority support in the event of breakdown
  • Free professional advice and tips from our team of onsite engineers

Tri-Tech 3D can offer annual service contracts designed to suit your budget and meet your specific operational needs. A member of our support team will be pleased to discuss your requirements in more detail.

Contact us

Print Green
Collection Service

Tri-Tech3D have introduced a new green service for all existing and new customers.

Under the Print Green program, Tri-Tech3D will collect all your waste material, as well as bags and used material cartridges, complete all relevant documentation, and dispose of your waste safely.

Print Green is the convenient and environmentally friendly way to dispose of your waste materials for a minimal annual fee. For further details download this pdf file

Got a question? Get in touch.